| Topic | Posted |
|---|---|
Blog Comments » HomeAwayConnect syncing is temporarily down due to site updatesHey folks, I wanted to take a few minutes to post something official about this since we've been getting slammed with "what's going on?!" emails. HomeAwayConnect.com changed their website this after… (Posted Jun 14, 2012 9:00 PM) |
Jun 14, 2012 9:00 PM |
General Help and Questions » Not displaying items in Queues~!I haven't noticed any problems with any of the grids. I just ran a few tests and clicked around. All pages are operating as normal. Link? ~Sam (Posted Jun 10, 2012 7:25 PM) |
Jun 10, 2012 7:25 PM |
General Help and Questions » Rental Agreement Insert FieldClaudia, good point. There are a slew of other fields we want to put in there but haven't yet. That one should be really easy to slide in. I'll make sure that one is put in during the current spri… (Posted Jun 6, 2012 8:20 PM) |
Jun 6, 2012 8:20 PM |
General Help and Questions » Issue with contract...Dave, I was going to come back with this. I thought that might be what you were looking at. That's a display issue with the quote - which we've flagged to fix ASAP - but the actual final PDF that's… (Posted May 29, 2012 10:47 AM) |
May 29, 2012 10:47 AM |
General Help and Questions » Issue with contract...Thanks for the heads up, Claudia. That really helps. I'm looking into one other possibility right now. (Posted May 29, 2012 10:13 AM) |
May 29, 2012 10:13 AM |
General Help and Questions » Issue with contract...Dave, we couldn't reproduce the problem so I took a look at the renter agreements in your account. You have two renter agreements, one of which is being used. I don't see anywhere in that renter ag… (Posted May 29, 2012 9:45 AM) |
May 29, 2012 9:45 AM |
Blog Comments » FlipKey email parsing has been updatedIn the past 24 hours, FlipKey changed the format of their inquiry emails. The change was very slight but it threw off our parsing logic. Because of this, you may have received several "unrecognized… (Posted May 28, 2012 12:45 PM) |
May 28, 2012 12:45 PM |
Blog Comments » Updates based on your feedbackYou're the lone voice of the pack, Claudia! Most users have had very few questions. They either understand the features right off, or they don't and go away quickly because of our limited documenta… (Posted May 14, 2012 4:00 PM) |
May 14, 2012 4:00 PM |
Blog Comments » Updates based on your feedbackThursday morning, we released an update that was based entirely on user feedback. Here are the highlights... -------------------------------------------------------------- Inquiries can now be manu… (Posted May 14, 2012 2:45 PM) |
May 14, 2012 2:45 PM |
Blog Comments » Use your company name instead of your first/last nameTwo updates ago, we snuck in a tiny new feature - the ability to set a company name on your profile. Very few users have found and made use of this field so I wanted to call attention to it. If you… (Posted May 11, 2012 10:33 AM) |
May 11, 2012 10:33 AM |
General Help and Questions » Chrome and Apple*Very* strange observation. He's saying that when he clicked to go to the renter agreement page, it crashed. I don't see anything like that on my end. Well, we'll continue to monitor. ~Sam. PS. … (Posted May 8, 2012 8:27 PM) |
May 8, 2012 8:27 PM |
General Help and Questions » Chrome and AppleClaudia, as it happens, we have an Apple machine in the office w/ Chrome already loaded. I tested a public quote form from start to finish. Zero problems. It looks perfect and went all the way thr… (Posted May 8, 2012 7:33 PM) |
May 8, 2012 7:33 PM |
General Help and Questions » Chrome and AppleOn Windows, we test for Chrome, Firefox, IE8+ and Safari. On Apple, we test Safari and Firefox. Chrome on Apple should be (theoretically) identical in rendering behavior as Chrome on Windows. Did … (Posted May 8, 2012 7:23 PM) |
May 8, 2012 7:23 PM |
Blog Comments » Setting up and understanding payments by checkUnderstand perfectly. You're basically wanting an un-cancel button that reactivates the booking. There's no way to do that right now. Canceled bookings remain canceled and cannot be un-canceled, b… (Posted May 3, 2012 10:45 AM) |
May 3, 2012 10:45 AM |
Blog Comments » Setting up and understanding payments by checkPayments by check is a great way of giving your guests a non-electronic way of paying for their booking while still using the public quote acceptance forms. Previously, if a guest wanted to pay by c… (Posted May 2, 2012 12:23 PM) |
May 2, 2012 12:23 PM |
General Help and Questions » Security Deposit - Damage Insurance[quote=cp9293]How do you shut off the Security Deposit for a booking, if I wanted to collect for the Damage Insurance instead of a HOLD on their card?[/quote] Claudia, open the booking -> Security D… (Posted May 1, 2012 7:50 PM) |
May 1, 2012 7:50 PM |
Blog Comments » Using multiple payment methodsIn the last post, we mentioned that OwnerRez now supports multiple payment methods per account. Let's take a look at the details. Go to the Account menu and look at the Payment Methods box on the b… (Posted Apr 26, 2012 2:23 PM) |
Apr 26, 2012 2:23 PM |
Blog Comments » Payments by check, pending bookings, Sage integration and moreYou're very welcome. ~Sam (Posted Apr 25, 2012 11:31 AM) |
Apr 25, 2012 11:31 AM |
Blog Comments » Payments by check, pending bookings, Sage integration and moreMonday evening, we released a large update that wrapped up four months of development. Here at OwnerRez, we dislike sitting on development for months at a time. Our goal is to release at least one … (Posted Apr 25, 2012 10:04 AM) |
Apr 25, 2012 10:04 AM |
Feature Requests » Payment Received EmailMoved to Feature Requests forum. (Posted Apr 25, 2012 8:07 AM) |
Apr 25, 2012 8:07 AM |
