Experience the difference of "Elite".

cp9293

Joined April 2012
307 posts
Topic

General Help and Questions » Security Deposit Release email

That would be great if we can have the link to our reveiw. Any luck with HomeAway or VRBO letting you enter it into their system, once received? Claudia

(Posted May 10, 2012 8:48 AM)

Feature Requests » Booking - Overview Page (Security Deposit total)

Can we add a line to include Security Deposit Received and Security Deposit Refunded, under the Booking - OVERVIEW page? Total Charged: $ 515.00 Total Paid: $ 515.00 Total Refunded: $ 0.00 …

(Posted May 10, 2012 8:39 AM)

General Help and Questions » Survey

When you release the hold on the card, you state that a survey is sent. What does the survey say and where do I go to see the response? Is this like the REVIEW? Where do we enter the link for a …

(Posted May 10, 2012 8:30 AM)

Feature Requests » Interested - after dates preempted

That is great - a new release! Those are always nice to see and exciting. :) I don't know what would be a way to show this. Just would be nice to see who actually was interested and ready to bo…

(Posted May 9, 2012 8:48 AM)

Feature Requests » Interested - after dates preempted

Is there a way to know when a guests tried to reserve dates but wasn't allowed, due to it being already booked (preempted)? I would be curious to know that they tried. Perhaps, I could move them to…

(Posted May 9, 2012 6:48 AM)

General Help and Questions » Chrome and Apple

Hi Sam, Here was his response... " On chrome when the finalize button was clicked it seemed to try and go to a new page that it couldn't find and thus showed the 404 error. On firefox when thr …

(Posted May 8, 2012 8:18 PM)

General Help and Questions » Chrome and Apple

Sam, I will try to find out a little more information. He did say maybe it was something on his side. Since I don't understand some of these things, I figured I would just copy and paste his statem…

(Posted May 8, 2012 7:39 PM)

General Help and Questions » Chrome and Apple

Here is a email I received from a guests trying to book online... You might want to tell your booking agency that it doesnt seem to work on Apple computers using the Chrome browser. Thanks, Cl…

(Posted May 8, 2012 7:06 PM)

Feature Requests » Comments under the Quote Tab

Can you include the guests comments, which they write at the time of the inquiry, somewhere in the Quote Area? I would think it would be under GENERAL INFO, along with how many people, etc. I was…

(Posted May 8, 2012 9:27 AM)

General Help and Questions » Previous Inquiries

Is it possible to have it auto fill a previous email address or name? I am not sure if Auto Fill is the correct term. You know when you start to enter something and the computer searches for what i…

(Posted May 7, 2012 3:25 PM)

General Help and Questions » Standard Reports

I was looking over your report section, for what will be coming up. I wanted to see if you had the usual, standard information. For examaple: Will you generate a report which basically provides.…

(Posted May 3, 2012 5:27 PM)

Feature Requests » Wishlist Queue

Can we have a queue that once we check "WISHLIST", that these particular guests go into. This is a queue that a customer wanted the dates, but it was no longer available. If a cancellation occurs, …

(Posted May 3, 2012 5:10 PM)

General Help and Questions » Previous Inquiries

I don't know if you have this in the works already, but do you have where the system alerts the owner that the email address or Full Name inquiried previously? This always helps to go back in "his…

(Posted May 3, 2012 5:00 PM)

Feature Requests » Quote Screen

Got it. So you will put the same or "Custom" or "ANY DATE" which would be essencially, the same as CUSTOM. Claudia

(Posted May 3, 2012 11:33 AM)

Blog Comments » Setting up and understanding payments by check

Yes, exactly (un-cancel). OK, sounds good. Claudia

(Posted May 3, 2012 10:51 AM)

Feature Requests » Quote Screen

"ANY DATE"? Not sure what "any date" brings. Would that mean that I would enter any date, and it will show from that date forward? Claudia

(Posted May 3, 2012 10:48 AM)

Blog Comments » Setting up and understanding payments by check

Great job, Sam. Can't wait for the new goodies to come. :) "If the guest sends a check payment but is a few days late, and you still want to book them, no need to worry. It's very simple. Eith…

(Posted May 3, 2012 10:42 AM)

Feature Requests » Quote Screen

Curious as to why it was changed? Claudia

(Posted May 3, 2012 10:34 AM)

Feature Requests » Quote Screen

I am not sure of your question. Do you mean if it retains it and brings you back to the screen you were looking at, after you click on a booking? Yes, it retains it. Can I ask for something on t…

(Posted May 3, 2012 10:31 AM)

Feature Requests » Quote Screen

Thank you, Michelle. Because currently, when I select OPEN and then I click on a quote, when I come back, it has all the other information again and thus have to select OPEN each time again. I coul…

(Posted May 3, 2012 10:20 AM)