| Topic | Posted |
|---|---|
General Help and Questions » Quotes for over the timeframe enteredVery interesting. Yes, that is what I will do. Enter it under Extra night. Thanks! Claudia (Posted Jun 16, 2012 12:48 PM) |
Jun 16, 2012 12:48 PM |
General Help and Questions » Quotes for over the timeframe enteredI understand. I will have to try to figure out the correct format for the added nights. There is no PER NIGHT stay. It reduces the more you rent. Claudia (Posted Jun 16, 2012 12:13 PM) |
Jun 16, 2012 12:13 PM |
Feature Requests » Own individual email for OwnerRezIt has come to my attention that a booking quote, sent via OwnerRez, went into the spam folder. Plus, the guest didn't even know it was from me. So, they just deleted it. I know that you have adde… (Posted Jun 16, 2012 11:37 AM) |
Jun 16, 2012 11:37 AM |
General Help and Questions » Quotes for over the timeframe enteredHi Michele, Look at the last booking for Peter. When the quote originally created, it only had $725 for one week. I had to manually change it to "13 days". This had happened before when it was … (Posted Jun 16, 2012 11:31 AM) |
Jun 16, 2012 11:31 AM |
General Help and Questions » Quotes for over the timeframe enteredIf I enter the rate per week, under RATES in PROPERTIES and a quote comes in for over the timeframe I entered, it does not calculate. In other words, if I enter for one week between June 7 to Au… (Posted Jun 16, 2012 10:13 AM) |
Jun 16, 2012 10:13 AM |
Blog Comments » HomeAwayConnect syncing is back and better than ever!Great job, Sam and Team! Claudia (Posted Jun 15, 2012 10:03 AM) |
Jun 15, 2012 10:03 AM |
Blog Comments » HomeAwayConnect syncing is temporarily down due to site updatesThank you. Claudia (Posted Jun 14, 2012 9:31 PM) |
Jun 14, 2012 9:31 PM |
General Help and Questions » Security Deposit ScheduleWhen a guest books, does the security deposit automatically get scheduled, on what information we entered under properties? OR do we have to schedule it, afterwards? Claudia (Posted Jun 14, 2012 9:30 PM) |
Jun 14, 2012 9:30 PM |
General Help and Questions » Booking Arrival Dates and Booking Departure DatesGreat! I look forward to the changes. I am struggling a little on my side. Thanks, Claudia (Posted Jun 13, 2012 9:42 AM) |
Jun 13, 2012 9:42 AM |
General Help and Questions » Booking Arrival Dates and Booking Departure DatesHi Michelle, Yes, that is the same issue. I misread the problem when I contributed to that thread. Now I see it. I will remove it now, until it is fixed, since it is creating problems. Any t… (Posted Jun 13, 2012 9:31 AM) |
Jun 13, 2012 9:31 AM |
General Help and Questions » Booking Arrival Dates and Booking Departure DatesI was trying to get a rental agreement signed and he kept telling me the dates were displaying incorrectly under the "tags" used. I used the two above inserts and the dates kept coming out 2 days ou… (Posted Jun 13, 2012 8:17 AM) |
Jun 13, 2012 8:17 AM |
General Help and Questions » Credit Card chargesHi Michelle, It seems like it is not ONLY the 2.95% that we are charged using the Sage system. I received my statement today and there are added fees, I was not aware of .... Visa acquirer… (Posted Jun 11, 2012 12:57 PM) |
Jun 11, 2012 12:57 PM |
General Help and Questions » Not displaying items in Queues~!Hi Sam. It seems to be working now. It was very delayed, at one point. Maybe it was something on my side that was delayed. Thanks, Claudia (Posted Jun 11, 2012 8:40 AM) |
Jun 11, 2012 8:40 AM |
General Help and Questions » Not displaying items in Queues~!Hi,. Nothing is displaying on queues. I just Created a quote and when I went back to look at it, nothing is showing. Claudia (Posted Jun 9, 2012 6:14 PM) |
Jun 9, 2012 6:14 PM |
General Help and Questions » Spam FolderI added them to my address book and it seems to have worked. They are not going in there anymore. Thanks! Claudia (Posted Jun 7, 2012 10:57 AM) |
Jun 7, 2012 10:57 AM |
General Help and Questions » Rental Agreement Insert FieldThank you, Sam! (Posted Jun 6, 2012 10:08 PM) |
Jun 6, 2012 10:08 PM |
General Help and Questions » Rental Agreement Insert FieldThere needs to be an Insert Field for TOTAL COST. Nowhere on the rental agreement is the total cost of the rental. This does not seem right, at all. Can we make this a priority to get this tag i… (Posted Jun 6, 2012 6:15 PM) |
Jun 6, 2012 6:15 PM |
Feature Requests » Awaiting Check Payment and Status"You're right about the alert to the owners - it would be very useful to see if someone else crashed into the PREEMPTED warning and had to go away. Likewise, sending them an alert with "your current … (Posted Jun 5, 2012 3:00 PM) |
Jun 5, 2012 3:00 PM |
Feature Requests » Awaiting Check Payment and StatusI was wondering, what happens now when a check is checked off as the customer wanting to pay by check? Does the system now treat it as a BOOKED transacation, thus changing status' to PREEMPTED? If … (Posted Jun 5, 2012 12:28 PM) |
Jun 5, 2012 12:28 PM |
General Help and Questions » Credit Card chargesSent a letter to Tim and he said to forward an email to him, which I will be receiving from them shortly, stating charges. I will let you know the outcome. Claudia (Posted Jun 4, 2012 9:18 AM) |
Jun 4, 2012 9:18 AM |
