| Topic | Posted |
|---|---|
General Help and Questions » Credit Card chargesHi Michelle, I just got my first auto payment to sage and the fee does not seem to be a flat 2.95%. A total of $3344.57 went into the Sage Payment system. At the start of this month I was charge… (Posted Jun 4, 2012 9:00 AM) |
Jun 4, 2012 9:00 AM |
General Help and Questions » Guest Email on Payment madeI just received another inquiry from HA, however, when I went to verify it was for the wrong property. I went back into HA and found out that it had the wrong email address for that property under C… (Posted Jun 3, 2012 10:08 PM) |
Jun 3, 2012 10:08 PM |
General Help and Questions » Check Payments DueHi Michelle, You have the charge that gets charged, whenever however many days we decide, for the balance due. Does an email go out for the balance due, via check? When I go back to look at wh… (Posted Jun 3, 2012 2:21 PM) |
Jun 3, 2012 2:21 PM |
General Help and Questions » Spam FolderOK. I will add them to my address book and hope that it will stop going in the Spam Folder. Claudia (Posted Jun 2, 2012 4:38 PM) |
Jun 2, 2012 4:38 PM |
General Help and Questions » Spam FolderHow can I stop OwnerRez emails going into my Spam Folder? I have it on medium for control. When I set it to Low, it still goes into Spam. Claudia (Posted Jun 2, 2012 4:22 PM) |
Jun 2, 2012 4:22 PM |
General Help and Questions » Guest Email on Payment madeHi Michelle, I finally got an inquiry from HomeAway and it still only came in via OwnerRez. I did not get the original inquiry sent to me via HomeAway. What am I doing wrong? Also, Vacation R… (Posted Jun 2, 2012 4:12 PM) |
Jun 2, 2012 4:12 PM |
General Help and Questions » Guest Email on Payment madeWell, we could always put that in our email template, without having it as a separate link, I guess. Claudia (Posted May 30, 2012 1:29 PM) |
May 30, 2012 1:29 PM |
General Help and Questions » Guest Email on Payment madeOK. Also, can you add the capability to add pictures in the body of the email sent to the guest, whether it is the initial response letter or, moving forward, followup letters. Guest do forget wh… (Posted May 30, 2012 1:26 PM) |
May 30, 2012 1:26 PM |
General Help and Questions » Guest Email on Payment madeHi Michelle, When I go in there and go to "Add Contact", I already have another contact with my personal email address. I just hit SAVE and we will see if both OwnerRez gets it and my personal em… (Posted May 30, 2012 1:12 PM) |
May 30, 2012 1:12 PM |
General Help and Questions » Guest Email on Payment madeHi Michelle, Thank you for the update. Can I ask you to include downloads of any pictures we want to include in the body of our email? I do try to do what you suggested. It is very hard, in s… (Posted May 30, 2012 11:46 AM) |
May 30, 2012 11:46 AM |
General Help and Questions » Guest Email on Payment made"After that, THE VERY NEXT sprint is all email related. Major major email changes coming. - Michelle" Hi Michelle, Can you give me some examples of the changes in email you are working on? … (Posted May 30, 2012 9:40 AM) |
May 30, 2012 9:40 AM |
General Help and Questions » Issue with contract...I agree with everything David just said. You guys are great! Claudia (Posted May 29, 2012 10:53 AM) |
May 29, 2012 10:53 AM |
General Help and Questions » Issue with contract...Sam, I went back and looked at my contracts and I have the inserts for booking dates. They are fine on my end. Maybe the insert used is "Booking Date" and not the other "Booking" inserts. Claud… (Posted May 29, 2012 10:09 AM) |
May 29, 2012 10:09 AM |
General Help and Questions » Sage - EcheckWhen you integrate Echeck using Sage, will it be free for us owners, since it would be done via Sage? Claudia (Posted May 28, 2012 8:04 AM) |
May 28, 2012 8:04 AM |
General Help and Questions » PC to MacI presently have a PC laptop. I have working with that with OwnerRez with the PC. I entered all my information on there. If I bought a Mac laptop would there be an issues with the old information?… (Posted May 26, 2012 9:35 AM) |
May 26, 2012 9:35 AM |
General Help and Questions » Sage - EcheckWhat are Sage's Echeck fees? Do they do that? Or is it only Credit Cards? Thanks, Claudia (Posted May 25, 2012 2:28 PM) |
May 25, 2012 2:28 PM |
Feature Requests » Expired StatusGreat. :) Claudia (Posted May 25, 2012 11:44 AM) |
May 25, 2012 11:44 AM |
Feature Requests » Expired StatusHi Michele, Below is what happens when a person wants to book, after it has expired. Just like the Preempted status, can you please add more to what comes up... "This quote expired and is no… (Posted May 25, 2012 8:42 AM) |
May 25, 2012 8:42 AM |
Feature Requests » Preempted status to include calendar or refer back to ownerDid you see this one? Claudia (Posted May 21, 2012 2:15 PM) |
May 21, 2012 2:15 PM |
General Help and Questions » Email Alerts -- cancellations and including Pet in tallyGotcha. Because I know that I saw it other times. Claudia (Posted May 21, 2012 2:14 PM) |
May 21, 2012 2:14 PM |
